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Our customers about us

First and foremost we would like to emphasise: Both your praise and your suggestions are invaluable to us. Therefore, we ask you to continue telling us your opinion. We try to fulfil your wishes regarding our product ranges and our services as quickly as possible.

Now it is your turn:

“PersonalNOVEL offers a fantastic product and service. The book made a fun and unusual Birthday gift for my friend. She loved it so much she ordered one for me for my Birthday. The quality of the book was excellent and delivery swift. Overall I am very impressed and would happily order again in the future.” 

Verity from Leamington Spa

“PersonalNOVEL is a great and viable business idea, perfectly compatible with the current trend of personalization and customization. I wish you a growing range of book titles and customization options, and the best of luck in the future!”

Vero K. from Coventry

“PersonalNOVEL is a fantastic service! I got a great quality product for a great price and will definitely buy again!”

Ria V.T from Manchester

“A ‘Novel’ idea for any occasion. This was fun to find, fun to ‘write’, fun to edit and fun to be able to add your own design. Highly recommended!”

Maddy L. from Uxbridge

“The PersonalNOVEL I purchased provided as described great fun to the recipient who received it as a Christmas present while away on holiday and so read it over the holiday and kept us all updated of developments over breakfast. I was impressed with how quickly the book was produced and delivered.”

Jackie N. from Skelton

“Overall it was a great gift for my partner.”

Charli H. from Glasgow

“Brilliant idea, book was very well received.”

Richard S. from Southampton

“Great presents, personal in so many ways and greater detail than expected, good service even after the purchase.” 

Michelle S. from Eastbourne

“Very impressed.”

Lisa C. from Sittingbourne

“A great gift for any age.”

Mark F. from Greasby

“Great idea, great product.”

Bill C. from London

“A very creative idea which produces unique and thoughtful gifts for your loved ones.”

Kevin B. from Huddersfield

“I was so pleased with this unique gift; it was a real pleasure to give it and the recipient absolutely loved it! Excellent customer service from PersonalNOVEL as well!”

Callum C. from Edinburgh

“PersonalNOVEL is the best when it comes to Personalised Books. I will purchase again from PersonalNOVEL for future special occasion. Thank you for great services and great products!”

Mihai S. from Craiova

“Very nice and professional service online. I am very happy with the book, I got it in an excellent condition. My boyfriend’s reaction when he got the book was priceless. :)”

Lidia O. from Aberdeen

“Fun, honest advertising and prompt delivery.”

John F. from Leicester

“The number of personalisation options was amazing and allowed me to include all my friend’s best mates in the story.”

Charlotte D. from Barrow-in-Furness

“Your service was remarkable and should be emphasised.”

Veronica G. from Thirroul, NSW Australia

“I like it - it’s a great idea and great fun. The book has been passed around my family and has been well received. I will be getting more in the future!”

Julie A. from Aylesbury

“I loved the novelty of the book and so did my husband. I bought it for our 10th Christmas together.”

Shirley R. from St Helens


Source: Extracts from the results of our customer surveys